The client in the context of maintenance management for retail chains

Our client is a leading Scandinavian property management and maintenance company. Through its services and products, it contributes to the cost-effective operation of office buildings and retail chains, while building a stable market position with its innovative solutions and professional experience. The company is committed to continuous development and high-quality customer service, and as part of this, their goal was to create a multi-tenant platform that supports the MRO (Maintenance, Repair, and Operations), SLM (Supply Line Management) and FMCG (Fast-Moving Consumer Goods) industries. Our company was entrusted with the re-development and operation of their system.

Project goal: supporting maintenance management for retail chains

The developed product itself is a system based on a closed, two-sided marketplace model, which can manage the maintenance tasks of geographically distributed store networks effectively, ensuring the availability of appropriate workforce and suppliers. The system provides fine-tuned authorization management for decision-makers in hierarchical organizations, while also providing recurring maintenance control processes in addition to one-time orders. This allows our client’s customers to effectively comply with relevant regular maintenance regulations, such as fire protection or contact protection inspections.

Our goal was to re-design the previous platform, ensuring sustainability and future scalability with modernized technology.